Assistant Restaurant Manager - The British Museum

Company Description When we founded Benugo 28 years ago we had a vision of not just creating superb, natural food but of giving London something that was a real experience.

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This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the worlds best loved public spaces and visitor attraction.
Find out more about us at Description Were on the lookout for a passionate and experienced Assistant Restaurant Manager to join our vibrant team at one of the most iconic cultural destinations in the world The British Museum .
Our restaurant serves fresh, seasonal food and high-quality drinks in a fast-paced and dynamic environment, all crafted with care and quality. As part of the Benugo family, were committed to creating memorable experiences for every guest, just as unforgettable as the museums treasures like the Rosetta Stone.
Please note that: Were a 7-day operation , so were looking for candidates with full-time availability and the flexibility to work any day of the week (MondaySunday). Shifts typically run between 9:00am and 7:00pm, with occasional later finishes on Fridays (up to 9:00pm).
We Offer:
Salary: £35k£37k based on experience + very generous tronc
Shifts: 5 days out of 7
Contract: Full-time, permanent
About the Assistant Restaurant Manager role:
As Assistant Restaurant Manager, you will support the day-to-day running of the restaurant, leading service from the floor and ensuring a consistently high standard of customer experience. Youll work closely with the Restaurant Manager and the Operations Manager to drive operational excellence, team engagement, and commercial performance.
Youll be a hands-on leader with a strong presence on the floor, supporting the team during service, coaching team members in real time, and ensuring smooth and efficient operations throughout the day.
You will also:
Support the Restaurant Manager in delivering exceptional service and operational standards
Lead and motivate the team during busy services
Help oversee reservations, table management, and guest flow
Handle customer feedback and resolve issues professionally
Support recruitment, onboarding, and training of team members
Drive team engagement and create a positive working environment
Support labour control, productivity, and commercial performance
Ensure compliance with food safety, health & safety, and company procedures
Maintain high standards of cleanliness, presentation, and service at all times
Deputise for senior management when required
Qualifications Previous experience in a restaurant leadership or supervisory role
Excellent product knowledge (food & beverage)
Strong communication and organisational skills
Confident leading a team in a fast-paced environment
Excellent xwzovoh customer care and problem-solving skills
Positive, supportive, and team-focused approach
Ability to take initiative and lead by example
Good understanding of restaurant operations and service standards
Flexible and reliable with a hands-on attitude
Additional Information Benugo has built a culture of inclusivity & progression for all employees and we also offer a range of benefits including:
Free lunch on shift
Endless tea and coffee on shift
50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
Life Assurance
Opportunity to develop and further your career within a fast growing and exciting company with a very prestigious list of clients
Employee discounts at several retailers (via Perkbox app) & fitness providers
Access to our Employee Assistance Programme & our trained Mental Health First Aiders
If this sounds like the role for you, apply now!