Customer Service Advisor

Customer Service Advisor Location: Peterborough, PE2 Salary: £15.47 per hour 37 hours a week, over 5 days Monday - Friday Temporary role until 30th November 2026 (could be extended) Role: to carry out a wide range of specified routine and non-routine tasks to support in providing a high quality, efficient service within a Customer Service Hub dealing with a Group Fleet Service. This includes data entry, responding to emails and other forms of communication. This requires excellent communication skills and a good standard of written and spoken English. Main Duties and Responsibilities: * General administration * Data entry * Responding to emails and other forms of communication * Data input and some data analysis * System input * Contacting key stakeholders * Process improvement * Support with presentations Skills essential: * General administration skills * Data input and analysis * Excellent communication skills both spoken and written * Excellent IT skills Skills Desirable: * Project management skills * Ability to evaluate feedback and ensure continuous improvement in processes. Education: A good standard of education is required; relevant educational qualifications in business management would be an advantage A car or other mode of transport is an advantage, as there will be the occasional need to go to other sites (monthly)