Freight Inside Sales Executive

Customer Service / Logistics Sales CoordinatorLocation: Newport/Cardiff Salary: £30,000

About the Opportunity

We are currently supporting a leading organisation within the logistics and supply chain sector that is looking to strengthen its Customer Service and Sales team. This is an excellent opportunity for a customer-focused professional who enjoys building relationships, managing client accounts, and supporting business growth within a fast-paced logistics environment.

The Role

As a Customer Service & Logistics Sales Coordinator, you will act as a key point of contact for customers, ensuring exceptional service levels while identifying opportunities to develop existing accounts and generate new business opportunities.

Working closely with internal operational teams, you will ensure customer requirements are met efficiently whilst maintaining strong commercial relationships.

Key Responsibilities

• Managing day-to-day customer enquiries and providing exceptional customer service.
• Building and developing relationships with existing clients.
• Supporting the sales team with quotations, pricing and customer proposals.
• Proactively identifying opportunities to grow customer accounts.
• Coordinating logistics requirements and ensuring smooth service delivery.
• Tracking customer shipments and r...