Commercial Support Coordinator

Would you like to join Europe's leading premium health and wellness group? As a Member Support Team Leader you will r eport into the Member Support Operations Manager, lead ing a team of Member Support Advisors, ensuring they have the skillset & breadth of knowledge to deliver a world class service to our members . " You will resolve high level escalated member queries " by m onitoring team performance and overseeing the delivery of daily, weekly & monthly KPI's . Please be aware shifts may vary - m orning , evening & weekend working will be required . " This is why we ensure everyone working at David Lloyd Clubs feels a sense of belonging and thrives"physically and mentally. 50% Discount on food and drinks. ~ Discounts on Swimming, Tennis Lessons, and Personal Training. ~ Opportunities for Career Advancement through internal training and development. ~ Exceptional customer service skills " ~ Highly developed leadership qualities " ~ Organisational skills & commercial acumen " ~ Join us and help us create a thriving and inclusive culture.