Assistant Restaurant Manager required to start immediately
About the role
The Torridon is a luxury Highland resort set on the shores of Upper Loch Torridon, surrounded by some of Scotland’s most dramatic landscapes. As part of the Relais & Châteaux collection, we are proud to offer a warm, personal style of hospitality alongside exceptional food and drink experiences.
Our food and beverage offering is at the heart of what we do—from our Michelin Star and Green Michelin1887 restaurant, to our more relaxed dining Bo and Muc . We are looking for an Assistant Food & Beverage Manager who shares our passion for friendly, faultless hospitality and making every guest feel special.
Supporting the management of our Food and Beverage team and reporting to the Restaurant Manager, you will help deliver smooth day-to-day service, exceed guests’ expectations and create memorable experiences of escape and adventure.
Help lead food and beverage service across breakfast, lunch, afternoon tea, dinner and room service, delivering The Torridon’s five-star standards.
• Host and coordinate restaurant service in the Food & Beverage Manager’s absence, anticipating guests’ needs and adding thoughtful touches to their experience.
• Handle guest queries and complaints in line with Forbes Standards, and communicate any service or quality concerns to the Food & Beverage Manager.
• Work closely with the Head Chef and other departments to keep service coordinated and build the team’s food and service knowledge.
• Train and support team members, provide constructive feedback and invest in your own continuing professional development.
• Assist with stock control and support other departments when needed.
• Support health and safety audits and ensure compliance with food hygiene and allergen requirements, while creating an environment where colleagues feel comfortable speaking up.
• Help embed our environmental, social and governance (ESG) policy, communicate our sustainability approach and Earth Check to guests, colleagues and suppliers, and take an active part in Green Team initiatives.
You will bring a guest-first approach, a commitment to high standards and the confidence to support a team through busy service. You will help lead by example and share our core values: Competitive hourly rate and additional Tronc
• Full training and a personalised training plan to allow you to professionally develop
• Live in accomodation onsite with staff meals provided
• Discounted rooms for friends and family
• 50% discount on food in our restaurants
• Opportunities for training and development and £250 to develop skills
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