Junior Claims Handler

A well-established Insurance business with a strong track record of growth is looking to recruit a Trainee Claims Handler to join their friendly, professional team.This is a great opportunity for someone looking to build a long-term career in claims. You’ll receive full training to deliver an effective claims service, supporting the management of Legal Expenses Insurance claims, including: * Personal Injury (motor and non-motor) * Employment disputes * Property-related claims What you’ll be doing (with training and support) * Reviewing new claims to confirm policy cover and whether policy conditions are met * Drafting clear correspondence, including declinature letters where claims are not covered * Preparing and issuing claim acknowledgement letters, updates and statements to clients and/or solicitors * Reviewing solicitor responses and assisting with negotiating terms where appropriate * Supporting the appointment of solicitors and helping to prepare initial cost estimates * Monitoring and accurately recording costs throughout the claim * Obtaining advice from external specialists on more complex cases (with guidance from senior colleagues) * Referring files to costs auditors where required prior to settlement of bills * Closing files promptly on settlement and ensuring diaries/logs are kept up to date What we’re looking for * Clear, confident communication skills (written and verbal) * Strong attention to detail and a good standard of written English/letter writing * A genuine interest in building a career in Insurance/claims (any prior exposure to claims is helpful, but not essential as full training is provided) Other informationDue to the office location, you’ll need your own transport