SJP Client Services Administrator (Hybrid)
London
£30,000 - £35,000/annum
Posted 2 weeks ago
About the role
Are you an experienced St. James’s Place Client Services Administrator looking for a role where you can develop your career, gain professional qualifications, and progress within a growing wealth management practice?
A highly respected St. James’s Place Wealth Management practice in London is expanding and is looking to appoint an experienced Client Services Administrator to join its supportive and collaborative team. This newly created role offers genuine long-term career opportunities, with clear progression into Paraplanning, Practice Management, or Financial Advice.
The Role
Working closely with Financial Advisers and the wider administration team, you’ll play a key role in delivering an exceptional client experience while ensuring the smooth day-to-day running of the practice.
Your responsibilities will include:
* Providing high-quality client services and administrative support to Financial Advisers.
* Preparing suitability letters and supporting client recommendations.
* Coordinating client review meetings from preparation through to completion.
* Processing new business applications and ongoing servicing requests.
* Maintaining accurate client records
* Liaising with clients, providers and advisers to ensure efficient case progression.
* Supporting and sharing knowledge with less experienced members of the team.
* Helping to maintain efficient internal processes and service standards.
About You
To be successful in this role, you’ll have:
* Previous experience working within a St. James’s Place practice (essential).
* A minimum of 12-18 months’ experience in a financial services administration role.
* Experience using Salesforce and/or iBusiness.
* Excellent organisational skills and strong attention to detail.
* The ability to prioritise a varied workload in a busy environment.
* Excellent communication and client service skills.
* RO qualifications are not essential, as full study support will be provided.
What’s on Offer?
* £30,000 - £35,000 basic salary.
* Hybrid working pattern
* Discretionary annual bonus.
* 25 days’ annual leave plus bank holidays.
* Additional time off over the Christmas period.
* Full study support towards Level 4 Diploma (RO qualifications).
* Clear, structured career progression.
* A supportive, friendly and growing practice with excellent long-term opportunities.
If you’re looking for your next step within St. James’s Place and want to join a business that genuinely invests in its people, we’d love to hear from you
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