BRIONI - Sales Advisor - Harrods

SummaryAbout BrioniSince 1945, the Brioni style has embodied effortless modern elegance. It originates from excellence rooted in in-house sartorial savoir-faire and continuous research into exceptional materials. In addition to its state-of-the-art Bespoke service, the House offers unparalleled Made in Italy ready-to-wear, leather goods, shoes, and accessories, both for formalwear and leisurewear, as well as fragrances. Founded in Rome and part of the Kering group, Brioni continues to stand as a symbol of Italian craftsmanship and timeless sophistication.Further information is available at DescriptionWe are currently seeking a Sales Advisor who will report to the Assistant Store Manager as part of our team in Harrods.You will be a key ambassador for the brand providing a distinctive and extraordinary luxury experience, passionately guiding the client across the Brand, nurturing a long-term loyal relationship. You will carry out sales and clienteling actions in order to maximize individual and store target and KPIs.KEY ACCOUNTABILITIESCreate and develop a positive relationship with the customers, from the first contact to the farewellMeet and exceed CRM and retention goalsAccomplish the goals set by the Store Management contributing to the teamworkEffectively use the Client Book (LUCE) to nurture the relationship with the existing and potential customersCreate and cultivate a network of contacts to expand potential customer baseGather information about the market: new trends, events, competitors’ activities and productsEffectively interact and collaborate with colleagues in the store and in the company at largeImplement stock procedures according to company standards and guidelinesRespect Brioni standards, roles and procedures, promptly sharing possible issues and risksKEY REQUIREMENTSAt least 3 years of experience in a sales position in a luxury brandFluent in English and Italian, another language is a plusGood knowledge of men's formalwearGood knowledge of high-end fashion fieldMTM specialization is a plusListening and communication skillsFlexible to work in a multicultural contextA proactive individualSelf-development attitudeSense of ownershipAble to be mobile on the sales floor for extended periodsWhy work with us?This is a fabulous opportunity to join the Brioni adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow.Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.Job TypeRegularStart Date ScheduleFull timeOrganizationBrioni UK Ltd.Department:Sales