Patient Administrator

Patient Administrator Location: Ipswich Temporary | Ongoing Booking Key Responsibilities * Welcoming patients and coordinating their journey throughout the service * Handling telephone and face-to-face enquiries professionally and efficiently * Booking appointments in line with clinical priorities and service protocols * Managing and distributing reports and imaging data within required timescales * Supporting administrative and month-end processes for the wider management team * Assisting with invoicing, payment collection, and banking duties * Maintaining accurate patient and service records using internal systems Requirements * Previous experience in a customer-facing or patient-facing role * Strong IT skills, including confidence using Microsoft Office systems * Excellent verbal and written communication skills * Ability to work independently and collaboratively within a team environment * Strong organisational skills with attention to detail Additional Information * 37.5 hours per week * 4-day working pattern across Monday to Saturday * Shifts between 8:00am and 6:00pm