Product manager

About The Role

A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
Team Vitality Life Policy (Enterprise)
Working Pattern -Hybrid 2days per week in the Vitality London Office or Stockport Office.Full time, 37.5 hours per week.
We are happy to discuss flexible working!
Top 3 skills needed for this role: Strategic and commercially astute
Thrives in ambiguity
Highly collaborative and influential
What this role is all about:
As an Internal sales Product Manager, there is a significant opportunity to simplify journeys, improve insight, and drive better outcomes for advisers, marketingandindirectly, ourend customers.As a Product Managerworking on our internal sales CRM, you will own the evolution and performance of this experience.Youllidentifyhigh-impact opportunities, refine solutions with cross-functional teams, and drive measurable improvements in conversion,efficiencyand user satisfaction.This is a role for someone who wants to own meaningful problems and enjoys actively partnering withsales and marketing teams.
Key Actions Product performance and outcomes: -Own and improve key metrics across the sales and CRM journey (e.g. conversion, drop-off, adviser efficiency, engagement)
Problem discovery and prioritisation: -Use data, userinsightand commercial context toidentifythe highest-value opportunities across the journey,integrating AI into ouradviser'sday to day operations.
Experimentation and optimisation:Lead a continuous optimisation approach using testing,analyticsand insight tovalidateideas and drive measurable impact
Strategy and direction:Define and evolve the product strategy for your area, aligning to broader business goals and growth priorities
Cross-functional delivery: Workclosely with engineering, design,salesand marketing to turn ideas into high-quality, scalable product improvements
Stakeholder alignment:Collaborate with senior stakeholders to ensure focus on the most valuable opportunities and clear outcomes
Youlloperateas part of a cross-functional product teamwho use SAFe agile, combining product thinking, data, and collaboration to solvereal businessand user problems.This means: Framing problems before jumping to solutions
Using experimentation/insight over assumption
Balancing commercial impact with user experience
Making trade-offs clear and intentional
What you need to thrive Commercial and strategic thinking
Able to connect product decisions to business outcomes and growth
Data-driven mindset
Strong experience with digital analytics,experimentationand optimisation (e.g. A/B or multivariate testing)
Product judgement
Comfortable prioritising effectively in complex environments with competing demands
Influence and communication
Experience of Salesforce
Able to work confidently with senior stakeholders, bringing clarity and alignment
Proven experience owning and evolving multiple digital products
Experience working in complex ecosystems (e.g. B2B, enterprise, regulated industries) Track recordof improving measurable outcomes through product changes
Desirable Experience with B2B sales or CRM tooling
Demonstrated experience in a variety of organisational environments
Passion for how AI can enhance product management and user experience
So, whats in it for you? Bonus Schemes A bonus that regularly rewards you for your performance
A pension of up to 12% We will match your contributions up to 6% of your salary
Our award-winning Vitality health insurance With its own set of rewards and benefits
Life Assurance Four times annual salary
These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page.Fantastic Benefits. Exciting rewards. Great career opportunities!
If you are successfulin your application and join us at Vitality, this is our promise to you, we will: Help you to be the healthiest youve ever been
Create an environment that embraces you as you are and enables you to be your best self
Give you flexibility on how, where and when you work
Help you advance your career by playing you to your strengths
Give you a voice to help our business grow and make Vitality a great place to be
Give you the space to try, fail and learn
Provide a healthy balance of challenge and support
Recognise andrewardyou with a competitive salary and amazing benefits
Be there for you when you need us
Provide opportunities for you to be a force for good in society
We commit to all these things because we want you to feel that you belong and are supported to be happy and healthy.

About The Company
Were incredibly proud to be recognised for the culture we've created recently being named one of Glassdoors Best Places to Work 2026 , and in 2024 we were delighted to be awarded Top 10 Places to Work in the Sunday Times Awards. xwzovoh

Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.