Senior Revenue Renewals Specialist

About EllucianEllucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, including data-rich tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional success and achieving better student outcomes.About the OpportunityThe Renewals Specialist is a key member of the Sales team who drives strategic conversations with our clients that will contribute to retaining partnerships. They will own and lead the renewals process and enhance the customer experience, all while securing long-term commitments. Success will be defined by identifying key players involved in the decision making process, deciphering and communicating pertinent account information, and forecasting your revenue contributions to renewals leadership.Where you will make an impactGrow and retain customer base by selling multi-year renewal contractsStrategize with account team for potential upsell opportunities and communicate the value of add-on products to end userIdentify potential modernization opportunities and coordinate with sales for a smooth handoffUnderstand product deployments to find ways of streamlining the full ERP suite of productsReview, audit, and true up users counts to ensure contractual complianceEngage with existing customers to provide renewal pricing quotes and negotiate termsCommunicate value to customers to ensure a successful renewal processCollaborate with Sales, Customer Success Managers, and Upper Management to execute the renewal process and ensure a positive experience for the customerReview customer contracts and understand contractual agreement termsUnderstand and represent benefits of offerings at EllucianAccurately forecast renewals in Salesforce CRMContribute to the growth of the renewal organization by providing feedback on improvements and new processesWhat you will bringAt least 2+ years renewals experience in inside sales, renewals, or a quota carrying positionRenewals / IT / Cloud / SaaS experience preferredProven track record of discovery, negotiation, and closing skillsStrong organizational and time management skillsExcellent communication and interpersonal skillsSelf-motivated, adaptable, and proactiveEnthusiastic passion for driving client satisfactionExperience in using Excel, SFDC, or similar toolsBachelor’s DegreeWhat makes #EllucianlifeComprehensive health coverage: medical, dental, and visionFlexible time off 401k & Bright Plan - to help you save for the futureThrive Flex Program that allows you to contribute towards your health, financial or learning interests5 charitable days to support the community that supports usDiversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few. Parental leaveEmployee referral bonuses to encourage the addition of great new people to the teamWe Foster a learning culture with:Tuition Reimbursement AssistanceProfessional development opportunities#LI-SN1#LI-Hybrid