Junior Credit Controller

Junior Credit Controller – Commercial Property About the Role We are looking for a motivated and organised Junior Credit Controller to join our Commercial Property team. This is an excellent opportunity for someone looking to develop a career in credit control, accounts or property management. You will support the Credit Control team with the collection of rent, service charges, utilities and other outstanding balances across a portfolio of commercial properties. Full training will be provided, although previous experience in credit control, accounts or a property-related environment would be advantageous. Key Responsibilities * Assist with the collection of outstanding rent, service charges, utilities and other tenant charges. * Contact tenants by telephone and email regarding overdue payments and agree appropriate payment arrangements where required. * Issue invoices, statements, reminders and other credit control correspondence. * Monitor tenant accounts and identify overdue balances at an early stage. * Maintain accurate records of conversations, payments and agreed payment arrangements. * Allocate and reconcile payments received against tenant accounts. * Assist with investigating and resolving account queries and payment discrepancies. * Liaise with tenants, property managers, accounts staff and other internal departments. * Assist with maintaining accurate financial and tenancy information on the company's property management and accounting systems. * Escalate significant or long-standing debts to the Senior Credit Controller or Credit Manager. * Support the wider accounts team with general administrative and credit control duties. Skills & Experience * Previous experience in an office, accounts, administration or customer service environment is desirable but not essential. * An interest in credit control, finance or commercial property. * Good communication and interpersonal skills. * Confident speaking to customers and tenants by telephone. * Strong attention to detail and good numerical ability. * Good organisational skills with the ability to manage competing priorities. * Good working knowledge of Microsoft Office, particularly Excel and Outlook. * Ability to work independently while also being part of a team. * Professional, persistent and confident approach when dealing with outstanding debts. * Willingness to learn and develop within the role. What We Offer * Full training and ongoing support. * Opportunity to develop a career within credit control and commercial property. * Progression opportunities within the company. * Friendly and professional working environment. * Competitive salary based on experience. * Free parking. Location Birmingham City Centre Working Hours Monday to Friday – Full Time The Ideal Candidate The successful candidate will be enthusiastic, reliable and keen to build a career in credit control. You should be comfortable communicating with a wide range of people, confident working with figures and have a professional and organised approach to your work. Previous credit control experience is not essential, making this an ideal opportunity for someone looking to take their first step into a career in credit control