Gezocht: medewerker receptie

At the heart of the world’s greatest golfing destination, the Old Course Hotel is an AA 5 Red star, award-winning resort centred around active wellbeing and indulgent good times. Part of Kohler Company, the Old Course Hotel is a privately owned resort, priding ourselves on delivering personalised guest experiences to create lasting memories. Throughout your career with us, you’ll have access to a wide range of different training opportunities providing routes to progress from within, allowing you to reach your full potential whilst supported by our committed leadership team. We love celebrating our associate’s success and do so through our employee reward recognition schemes which encompass our ‘HOME’ ethos including Associate of the Month. Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty, 24/7 access to our employee assistance programme and FREE fitness access. Our benefits don’t end there, in your spare time, we also superb discounts in our restaurants, shops, spa and room rates. An exciting opportunity has arisen within our Front Desk team for a Receptionist to join us on a permanent contract. Our Receptionists are the face and brand ambassadors of the Old Course Hotel and are passionate about providing excellent customer service and looking after our guests from the warm and cheerful greeting through to the heartfelt goodbye. Check the guests into the hotel and ensure they complete their registration card to required legal standard and take the relevant action to prevent ‘Walk Out’ guests. Explain the in-room facilities and make guests aware of the nearest fire exits. Recognise Guests who are travelling though a loyalty scheme such as Fine Hotel and Resort and IPrefer. Money handling, including counting and keeping track of the floats during and at the end of your shift, ensuring there is a varied assortment of cash and ordering when applicable, reporting and rectifying any float discrepancies. Being knowledgeable on the Hotels history, the multiple outlets and services offered including the Kohler Waters Spa, Food & Beverage outlets and Dukes Course. Being knowledgeable on local information, attractions and amenities. To be successful in this role you will have the following qualities and experience: Efficiency in administration, and organisation whilst being calm, efficient and reliable under pressure. Good telephone manner and skills. The following experience is preferred but not essential as full training will be provided. Previous Front Desk experience (desirable) Full Time 40hrs Dine On Us – Enjoy free meals and refreshments every day in our complimentary staff canteen, including hot meals, salad bar, tea, coffee & soft drinks. · Exclusive Resort Perks – Treat yourself to generous discounts across the resort from award winning restaurants, luxury room stays and in our Pro Shop (St Andrews only PGA approved pro shop) · Kohler Group Benefits – Unlock even more savings with our wider discounts across the Kohler family. · Wellness, Your Way – Enjoy free access to our on-site Kohler Waters Fitness Centre, featuring a fully equipped gym, 20-metre pool, sauna and hot tub. Plan Your Future – We’ll help you get access to the right information through complimentary mortgage consultations. · Perkbox – Enjoy exclusive discounts, rewards and monthly treats all in one easy app. · Get Rewarded - Earn fantastic rewards on our Global Recognition Platform and introduce great talent to our team through our generous Refer a Friend scheme. · 24/7 Wellbeing Support – Our Employee Assistance Programme is available around the clock, offering confidential guidance whenever you need it.