Digital Retail & E-Commerce Coordinator

PositionAs Digital Retail and E-Commerce Coordinator, you will be a key point of contact and support the day-to-day trading of the Louis Vuitton UK website, working closely with retail teams, Client Services in Brussels, local Client Development and Supply Chain teams, and Digital teams in Paris. Strong communication skills and an entrepreneurial, innovative mindset are essential.Job ResponsabilitiesTrade calendar management Own the UKIR trade calendar with timely, accurate updates. Proactively schedule key pushes and launches to drive advance trade actions. Recommend trade plans and collaborate with stakeholders to align on levers and opportunities for sales targets.In collaboration with the Digital Retail and E-commerce Manager report for weekly, monthly and quarterly business performance, sharing with wider businessSynthesis reporting for actionable insights to optimise the business and responsible for trade plan actions to be executed on timeCRMDefine email marketing strategy, targeting & segmenting in partnership with EMEA CRM teamBe responsible to set up local strategy for LV App push notifications and SMS, aligning with brand guidelinesSupport with planning and AB testing, ensuring optimised performanceWebsiteWeekly homepage updates aligned to local strategy & ownership of commercial messaging through the client journeyResponsible for ensuring correct & updated information on key pages; delivery & returns & FAQsPerform UAT testing and take on a business user role for key projects, operational & technical developmentsOmni-Channel: Develop a close relationship with stores and client services, acting as a key point of contact and leveraging your colleagues both locally and in BrusselsAct as a first line support to the retail network, supporting on Digital Retail and E-Commerce initiatives where applicableRefining and optimising local omni-channel proceduresClient Development: Play a key role in identifying and developing top clientsCoordinate details for nominations and eventsShare valuable insights on top digital clientsThird parties: Working along side the Digital Retail and E-Commerce Manager to strategies, implement & project manage third party digital experiencesProfileStrong analytical skills, including Excel, with a keen interest in gaining insights from various sources of informationOrganisational skills as well as the ability to prioritise multiple tasks in an ever-changing workloadExceptionally strong written and verbal communication skillsExcellent interpersonal skills with the ability to establish professional working relationships with both internal & external contactsA curious mindset, with the ability to think outside the boxAn innovative individual, someone who can bring solutions and challenge ideasAdditional InformationContractPermanent JobExperienceMinimum 3 yearsTypeFull TimeFunctionRetail