Customer Service Advisor

Customer Service Advisor Bedford Area. MK43 £14.00 per hour Temp to Perm after 12 weeks The Role: As a Customer Service Advisor, you will play a vital role in delivering excellent service to customers across multiple channels including phone, email, live chat, and social media. Key Responsibilities: * Deliver first-class service and support to customers, ensuring all interactions are handled professionally and effectively. * Manage inbound calls, emails, live chats, and social media queries. * Provide accurate information and solutions, reassuring customers and resolving issues quickly. * Work collaboratively with the wider team to maintain excellent service standards. What We’re Looking For: * Excellent communication skills – both written and verbal. * A proactive and customer-first attitude, with the ability to remain calm under pressure. * Previous customer service experience (not essential, but desirable). * Comfortable working in a fast-paced, target-driven environment. * Strong problem-solving skills and ability to adapt to customer needs. Hours of Work: * Monday to Friday: 9am – 8pm * Saturday & Sunday: 9am – 6pm * Rotational shifts including some late shifts: 11am – 8pm Benefits: * Full training provided. * Career progression and development opportunities. * Supportive team environment