Field Service Engineer Coffee Machine Manufacturer

Field Service Engineer Coffee Machine Manufacturer

Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.

Location: East Midlands, Derby, Nottingham, Leicester

Package:

Salary: £33,000 - £38,000 basic (DOE)

Bonus: Potential annual bonus of 5% of basic salary

Company Van: Available for private use

Expenses: Company credit card and fuel card provided

Pension: Employer contribution of 10% (no obligation for employee contribution)

Additional Benefits:

Death in Service (4x annual salary)

Paid travel time (£20 per hour)

25 days annual leave

Private medical insurance

Full uniform and PPE provided

Laptop and company phone

Sick pay

Full extensive product training

Overtime:

Weekend rota (1 in 4): £26 per hour

Bank Holiday rate: £35 per hour + £50 per day standby payment

Weekday overtime: £26 per hour (no limit on weekday overtime)

Job Overview

As a Field Service Engineer, you will be responsible for the installation, maintenance, and repair of our commercial coffee machines across a variety of customer sites, including hotels, restaurants, cafés, offices, and retail locations. Work with some of the leading retail coffee providers as well as high end bars, restaurants, and hotels.

In this role, you will provide technical support, troubleshooting, and customer training to ensure our machines operate at peak performance and provide great coffee which our machines are known for and our customers except.

The Person

We are looking for engineers with a strong technical background in electromechanical servicing, ideally within the coffee industry.

Other desirable candidates we would like to speak with, including:

Vending machines

Commercial catering equipment

Hot taps and plumbed water coolers

White goods

Warewashing equipment

This role requires strong customer service skills, as you will interact with clients daily. xwzovoh You should also have a solid mechanical and electrical aptitude to diagnose and resolve technical issues effectively.

If you are a self-motivated engineer looking to join a leading company in the industry, wed love to hear from you!