Call Centre Advisor

Call Centre Advisor - Immediate Start

Location: Norwich (Fully Office Based)
Hours: Monday to Friday, 9:00am - 5:00pm
Pay: £12.71 per hour
Contract: Temporary until late December, with opportunities for further contracts

Are you available to start immediately and looking for a busy, customer-focused role? We are currently recruiting for a Call Centre Agent to join a friendly and supportive team based in Norwich.

This is an excellent opportunity for someone who enjoys speaking with people, providing great customer service, and working in a fast-paced environment. The current contract is confirmed until late December, with the potential for further opportunities on other contracts thereafter.

Key Responsibilities

Handling a high volume of inbound customer calls
Making outbound calls when required
Providing accurate information and assistance to customers
Maintaining a professional, friendly, and empathetic approach at all times
Updating records and handling basic administration tasks
Supporting the wider team to ensure an excellent customer experience

What We're Looking For

Excellent communication and interpersonal skills
Strong organisational skills and attention to detail
Confident using Microsoft Office and computer systems
Previous customer service, call centre, retail, hospitality, or administration experience is desirable
Positive attitude and willingness to learn
Ability to work efficiently in a busy environment

What's On Offer

Immediate start available
Full-time hours
Friendly and supportive team environment
Opportunity to gain valuable experience
Potential for further contracts beyond DecemberIf you're looking for a role where you can start quickly and make an immediate impact, we'd love to hear from you.

Apply now to be considered.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK