Band 3 Customer Helpline Officers

Join our dynamic PaLS Logistics team supporting vital healthcare services across HSCNI. NHS Customer Helpline Officers Locations: Boucher Road, South Belfast Organisation: (Procurement & Logistics BSO) In this fast-paced role, you will: Respond to urgent stock requests, ensuring accurate system input and timely processing Monitor daily stock exceptions and work with warehouse teams to maximise availability Investigate and resolve delivery discrepancies, escalating where required Process customer and private sector orders within agreed deadlines Manage stock returns, ensuring compliance and accurate documentation Essential Skills Strong verbal and written communication skills. Excellent organisational and time management abilities. High level of accuracy and attention to detail. Ability to work both independently and as part of a team. You'll play a key role in maintaining efficient supply chains that directly support patient care This is an excellent opportunity to join a supportive and dynamic finance team within the NHS, contributing to the delivery of vital healthcare service. Please send cv or Hit the Apply button ! Brook Street NMR is acting as an Employment Business in relation to this vacancy