Customer Service & Sales Support
About the role
?? Burnley | Full-time | Temp to Perm
About the roleWe are looking for a Customer Service / Office Administrator to join a busy office team. This role is ideal for someone who enjoys speaking with customers, organising orders, and keeping things running smoothly behind the scenes.
What youll be doing- Taking incoming calls from customers
- Processing orders via phone and email
- Tracking orders from start to delivery
- Updating customer information on the system (SAGE)
- Handling queries about orders and deliveries
- Working with internal teams to ensure smooth order flow
- Basic admin tasks and invoicing
- Keeping records accurate and up to date
?? No cold calling you will not be calling or sourcing new customers
Pay & contract- £12.71 per hour (National Minimum Wage)
- Temp to perm opportunity
- Bonus scheme (based on company performance)
- Mileage support for business travel
- Flexible approach to working hours (where possible)
- Early finish on Fridays
- Stable full-time hours
MonThu: 8:30am 5:00pm
Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
- Previous experience in customer service or a similar role (required)
- Good job stability / steady work history preferred
- Good communication skills
- Organised and detail-focused
- Comfortable working in a busy office
- Able to manage your own workload
- Team player but also confident working independently
If you are intrested apply now or contact Karolina on
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