Retail Supervisor

Scottish Design Exchange logo
Scottish Design Exchange
ScreenedPermanent
London
£14/hour
Posted 2 weeks ago
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About the role

Team Coordinator/Supervisor

Retail ( Permanent) £14 per hour | 36 hours per week | Weekend availability required The Team Coordinator plays a key role in ensuring the smooth day-to-day running of our art and design store, in the centre of Glasgow. Youll lead and support the team to achieve KPI targets, deliver outstanding customer service, and foster a positive, inclusive culture aligned with our core values. Key Responsibilities Oversee daily store operations, including opening/closing routines and sales floor management

Lead, coach, and develop the team to meet sales targets and performance goals

Manage tasks including recruitment, training, scheduling, and performance management

Build strong relationships with artists and creatives, ensuring policy compliance and business support

Drive exceptional customer service and maintain health, safety, and security standards

Implement loss prevention procedures and manage damaged or missing stock

Champion company values and maintain a positive, motivating work environment

About You Aligned with our values and mission

Minimum 2 years experience in a similar management role

Confident leader with experience coaching and holding teams accountable

Strong communication and organisational skills

Comfortable using retail and office systems (POS, Microsoft 365, Workforce or similar)

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