Registered Service Manager – Supported Living

Job Title: Registered Service Manager

All candidates should make sure to read the following job description and information carefully before applying.

Salary: £40,000 - £45,000 per annum + £2,000 Welcome Bonus

Hours: Permanent, Full-Time

Location: Hull

Setting: Adults with Learning Disabilities, Autism and Complex Needs

Overview:

Compass Associates is proud to partner with a certified Great Place to Work in their search for an experienced Registered Service Manager to lead a brand new supported living service in Hull. This is a well-established, values-led organisation with a strong reputation for investing in its people, offering structured career development through a dedicated Leadership Academy and a culture built on recognition and appreciation. The service is a new-build development supporting 11 adults with learning disabilities, autism and complex needs. For a manager who wants to shape a service from the ground up with genuine backing from senior leadership, this is a strong opportunity.

The Candidate:

The successful candidate will take responsibility for the day-to-day leadership of the service, ensuring CQC compliance, high-quality person-centred care, and the continued development of the staff team. The role requires confident leadership, strong communication skills, and the ability to balance financial performance with a quality-first approach. Candidates must be comfortable working on a shift basis and being on call where required.

Key Responsibilities:

Leadership and Management

Overseeing daily operations, leading a team of care professionals, and fostering a positive, collaborative working environment.

Quality Care

Ensuring residents receive care tailored to their individual needs, promoting independence and maximising personal outcomes.

Regulatory Compliance

Maintaining compliance with CQC standards and all relevant regulatory frameworks, conducting audits and driving continuous improvement.

Staff Development

Providing leadership, supervision, training and performance management to build a skilled and motivated workforce.

Financial and Operational Oversight

Managing budgets and resources to ensure the service operates efficiently while maintaining quality standards.

Essential Requirements:

Experience working with adults with learning disabilities or complex behaviours within residential or supported living services. Proven track record as a Service or Registered Manager. Minimum Level 3 qualification in Health and Social Care. Strong knowledge of CQC regulations. Confident, flexible approach to leadership with excellent interpersonal and communication skills.

Desirable Criteria:

Experience supporting adults with autism or complex needs alongside learning disabilities. Sound understanding of risk management and safeguarding within care settings.

Salary and Benefits:

• Salary £40,000 - £45,000 per annum
• £2,000 Welcome Bonus (paid in two instalments)
• Discretionary 10% annual bonus scheme
• 26 days annual leave plus bank holidays
• Holiday purchase scheme (up to two additional days per year)
• Life assurance at twice annual salary
• Wagestream, allowing access to earned wages before payday
• Access to Leadership Academy and progression support towards Level 4 and 5 qualifications
• Employee assistance programme and mental health first aider support
• Discounts across 150+ retailers
• Long service awards and employee recognition platform

Application Process:

To apply or find out more, please contact Andy at Compass Associates for an informal discussion about the role.

Contact Details:

Andy Munyimi, Compass Associates

Recommendations:

Compass Associates Ltd acts as a Recruitment Consultancy for this permanent vacancy. Successful referrals receive £500 in vouchers or a £500 charity donation. xwzovoh

About Compass Associates:

Established in 2009, Compass Associates is an award-winning UK specialist Health and Social Care Recruitment Consultancy providing tailored, high-quality recruitment solutions for permanent assignments.