Senior Surveyor - Estates & Portfolio Management

Job TitleSenior Surveyor - Estates & Portfolio ManagementJob Description SummaryJob DescriptionTitle: Senior Surveyor – Estates & Portfolio ManagementDepartment: Global Occupier ServicesGrade: Senior SurveyorLocation: BirminghamCushman & Wakefield is a global leader in commercial real estate services, helping clients transform the way people work, shop, and live. The firm’s 52,000 employees in more than 70 countries provide deep local and global insights that create significant value for occupiers and investors around the world. Cushman & Wakefield is among the largest commercial real estate services firms with revenues of $10.1 billion across core services of agency leasing, asset services, capital markets, facilities services (branded C&W Services), global occupier services, investment management (branded DTZ Investors), tenant representation, and valuations & advisory.Cushman and Wakefield are looking for an enthusiastic, experienced individual to join their Occupier Management team as a Senior Surveyor for one of their most prestigious retail occupier clients.The Occupier Management division of Global Occupier Services is an expanding unit working for global brands across the UK and, increasingly, EMEA and the rest of the world. We are the sole supplier of property management services for the majority of our occupier clients and have a first-class retention record.In this role you will provide mainly existing corporate occupier clients with full property management services that meet their expectations.Core Responsibilities:Maintain client relationship and act as liaison with clients on specific projectsSupport the team profile in the market and throughout the businessEnsure advice is provided thoroughly, accurately and within set deadlines, seeking assistance from colleagues if necessary or as appropriateDeliver activities and projects within client expectations (e.g. time, quality)Consult internally and externally to help identify optimum solutions for clientsManage and liaise with internal teams and other external professionals to provide a full service to the clientIdentify potential cross-selling opportunitiesContribute to meeting overall departmental fee/billing targetEnsure timesheets are up to date and reflective of current workEnsure work complies with firm procedures and guidelines (health & safety, quality, risk, professional code of conduct, etc.)Keep own knowledge of relevant case law and current affairs impacting clients up to dateProactively seek and undertake on the job and formal developmental activities to broaden experience and knowledgeAchieve objectives set and actively engage in review processEffectively use established systems for workflow management, minimising debts, and disbursement recoveryFeed into client budgets to ensure accurate market data.Knowledge & Experience:General practice background for either a corporate, public sector or private practiceExperience of property management work for either investors or corporate occupiers would be preferredDemonstrable technical competence in areas relevant to roleIT skills (MS Word, Excel, PowerPoint, Outlook, Internet)Sound numerical reasoning and analytical skillsSolid understanding of client service deliveryHigh level of written and spoken communication skillsPreferable to be RICS qualifiedThis is a fantastic opportunity to further your career to Senior Surveyor level, joining a brilliant team of individuals working with a supportive and innovative company that champions its employees growth and progression.We foster a culture of inclusion that embraces the unique strengths, perspectives, and experiences of all our employees. We firmly believe that our diversity enhances our team's capabilities, leading to improved decision-making, innovation, and business outcomes.INCO: “Cushman & Wakefield”SummaryLocation: Birmingham, West Midlands, United KingdomType: Full time