About the role
The Opportunity
We are looking for an organised, proactive Procurement Coordinator to manage the smooth progression of customer orders from supplier placement through to delivery and invoicing. You will take ownership of orders for an allocated group of clients, working closely with suppliers, customers and colleagues to deliver excellent service and meet commitments.
Key Responsibilities
- Place orders with suppliers promptly, verify acknowledgements for price, specification and delivery
- Expedite outstanding orders and proactively monitor progress to meet agreed delivery dates.
- Coordinate shipping and dispatch for your client accounts, liaising closely with the Shipping & Logistics Coordinator.
- Manage issues involving excess, incorrect, damaged or returned goods in a timely manner.
- Keep customers regularly informed of order status and take ownership of meeting their expectations and delivery commitments.
- Ensure customer invoices are accurate and submitted in accordance with relevant procedures.
- Act as a key point of contact for order communications, maintaining effective relationships between customers, suppliers and internal teams.
- Support team priorities and contribute ideas to improve processes and customer experience.
What We’re Looking For
- Excellent organisat...
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