Senior Associate, Agency and Trustee Services

Kroll Agency and Trustee Services Ltd (“KATS”) provides independent, conflict‑free agency and trustee services to the global loan and bond markets. We support a wide range of syndicated, bilateral, private credit, restructuring, and privately placed transactions, delivering high‑touch service, speed of execution, and technical expertise.The Senior Associate has a key role within the Loan Servicing team, responsible for the accurate administration and oversight of a complex portfolio of loan transactions. The role requires strong technical knowledge of loan agency operations, the ability to manage competing priorities, and confidence in handling complex calculations, client queries, and escalations.In addition the role supports the effective running of business‑as‑usual activities, provides guidance and oversight to junior team members, and partners with management on workflow control, process improvement, and project delivery.Key Systems and DefinitionsKATS – Kroll Agency and Trustee Services LtdLIQ – LoanIQ (system of record)Connexis – BNP Paribas electronic banking platformKey ResponsibilitiesPortfolio ManagementManage an assigned portfolio of loan transactions, ensuring all scheduled and ad‑hoc agency activities are completed in accordance with facility documentation and KATS proceduresMaintain and monitor the KATS diary system to ensure all contractual events are actioned within required timeframesCalculate and verify interest, fees, principal amounts, FX rates, and rate fixingsPrepare, review, and release notices to lenders, borrowers, and other deal parties using LoanIQMonitor receipt of interest, fees, and principal into client accountsLiaise with BNP Paribas to obtain SWIFT confirmations and resolve funding or payment issuesPerform reconciliations of client accounts following payment activityHandle lender and borrower queries and complaints, including complex or sensitive mattersSupervision, Oversight, and EscalationReview and verify work completed by other team members for accuracy and completenessAct as first‑line escalation point for operational queries and issue resolutionProvide daily guidance and technical support to junior colleaguesSupport line management in controlling workflows to ensure timely completion of daily obligationsAssist in the development, review, and maintenance of policies and proceduresLoan Rollovers and Scheduled ActivityManage loan rollovers and scheduled interest periods in accordance with facility documentationCalculate interest, principal, and fee amounts dueIssue borrower demand notices and lender confirmationsPrepare payment files for lender distributions via ConnexisCoordinate rate fixing with borrowers and issue rate‑fixing noticesNotify BNP Paribas of upcoming activity and monitor funds movementsDiarise future rollovers and payment datesUnscheduled Payments and PrepaymentsAdminister ad‑hoc and unscheduled repayments and prepayments of principalProcess borrower notices and calculate lender pro‑rata entitlements, accrued interest, fees, and breakage costsIssue borrower and lender notices relating to repaymentsPrepare and submit payment files via ConnexisUpdate LoanIQ and reconcile client accounts following payment releaseDrawdownsCoordinate with the Transaction Management / Client Services team when required for a drawdownReview and verify borrower utilisation request including signaturesMonitor receipt of lender funds and obtain SWIFT confirmationsLiaise with BNP Paribas and lenders to resolve missing or delayed fundsPrepare borrower payment files and coordinate release of fundsComplete rate fixing, update LoanIQ, issue notices, and diarise future eventsAdditional ResponsibilitiesSupport administration of non‑loan transactions where requiredAssist with tax reporting obligations under transaction documentationContribute to operational projects and process enhancementsPlay an active role in mentoring and developing the operations teamRespond promptly to queries from borrowers, lenders, counsel, sponsors, and internal stakeholdersAbility to take initiative and multitask. Excellent communication skills and professionalism#LI-TM1#LI-HybridFull timePosting Date: 2026-05-18