Credit Controller

Credit Controller - Permanent - Hybrid Working

Our client is looking for an experienced Credit Controller to join their Finance team.

This is a great opportunity for a confident Credit Controller who enjoys taking ownership of their own portfolio, building effective customer relationships and driving outstanding debt to resolution.

The Role

You will take responsibility for your own ledger of customers, managing the full credit control and collections process to minimise debtor balances and ensure payments are received in line with agreed terms.

Key Responsibilities

• Manage daily credit control activity across telephone, email and written correspondence, maintaining accurate records of all collection activity

• Produce daily arrears reports and provide updates to senior stakeholders

• Manage relationships with external debt collection agencies

• Oversee litigation cases where required

• Maintain customer records, including direct debit mandates

• Process daily direct debit collections and cash allocation

• Handle customer queries and complaints professionally and efficiently

• Prepare monthly arrears reports for Board reporting

• Develop, maintain and improve collection pr...