Platform Engineer

The platform is a set of technologies, tools, and services that enable others to build on top of it.The Platform Engineer is responsible for the on-going deployment, management and maintenance of development and production environments within Azure cloud infrastructure.Working within the Cloud Platform Team, alongside colleagues from across the Platform and Products Teams, as well as Enterprise Architecture, Compliance, Information Security, Customer IT, the Platform Engineer drives quality and repeatability into their work through a mixture of Software / DevOps methodologies and Reliability Engineering.Create consistent, automated environments across all tiers, proactively test and tune all aspects of the infrastructure, streamline CI/CD processes, monitor and respond to system alerts and continually work to optimise the performance, security, reliability and cost management elements of our systems.Main duties and responsibilitesThe Platform Engineer works closely with Digital Workplace, Security, Infrastructure and Service Delivery teams to implement, maintain and support the organisation's endpoint management ecosystem.

Learn more about the general tasks related to this opportunity below, as well as required skills.

The role is responsible for ensuring endpoint devices remain secure, compliant, reliable and effectively managed throughout their lifecycle while delivering a positive user experience across the business.Ultimately, this role contributes to the delivery and continual improvement of device management services and workplace technologies that support the organisation's operational and strategic objectives.Support the administration, maintenance and continuous improvement of the organisation's Endpoint Management platformManage endpoint devices throughout their lifecycle, including provisioning, deployment, maintenance, refresh and retirement activitiesConfigure and maintain Microsoft Intune, Autopilot and associated endpoint management technologiesImplement and support endpoint compliance policies, configuration standards and security controls in accordance with organisational requirementsPackage, test, deploy and maintain applications across Windows, macOS, mobile and virtual desktop environmentsSupport vulnerability remediation activities by identifying, assessing and resolving endpoint security risksAdminister mobile device management services, including enrolment, configuration and policy management for smartphones and tabletsSupport enterprise print management services, ensuring reliable and secure printing capabilities for users across the organisationMaintain and support Azure Virtual Desktop (AVD) environments to ensure availability and performanceInvestigate and resolve endpoint, application and workplace technology incidents and service requests, taking ownership through to resolutionDevelop and maintain automation and scripting solutions to improve operational efficiency and consistencyProduce and maintain technical documentation, operational procedures and knowledge articlesWork collaboratively with internal teams and third-party suppliers to support service delivery and technology improvementsProactively identify opportunities to improve device management services, user experience and operational processesKeep up to date with emerging endpoint management technologies, security practices and industry best practicesAbout youYou'll be passionate about technology and delivering a high-quality end-user experience.

You'll enjoy problem-solving, continuously learning new technologies and working collaboratively with colleagues across the business.Experience working within a large-scale enterprise endpoint management environmentExperience administering Microsoft Intune and Endpoint Management solutionsUnderstanding of endpoint compliance, device security and modern workplace technologiesExperience packaging, deploying and supporting enterprise applicationsExperience supporting device lifecycle and asset management processesExperience supporting mobile device management solutionsFamiliarity with IT Service Management processes and platforms such as ServiceNowExperience working within security and compliance frameworks such as ISO27001 and Cyber EssentialsStrong troubleshooting and analytical skills with the ability to resolve complex technical issuesAn automation-focused mindset with experience using scripting and process improvement techniquesExcellent organisational and prioritisation skills, capable of managing multiple workstreams effectivelyStrong communication skills, able to interact confidently with both technical and non-technical stakeholdersA collaborative approach with a willingness to share knowledge and learn from othersA proactive attitude with a commitment to continuous service improvement and operational excellenceYou'll be able to demonstrate technical skills in most of the following areas (we don’t expect you to know it all!) with an appetite to learn, equally comfortable sharing and helping others develop:Endpoint Management & Device ProvisioningMicrosoft Intune and Microsoft Endpoint ManagerWindows AutopilotDevice enrolment, provisioning and policy managementWindows, macOS and iOS administrationEndpoint Security & ComplianceMicrosoft Defender for EndpointEndpoint compliance and configuration managementSecurity baselines and device hardeningVulnerability management and remediationBitLocker, FileVault and device encryption technologiesEntra ID and Conditional Access integrationApplication ManagementApplication packaging and deploymentPatch and update managementApplication testing and release processesAsset & Service ManagementServiceNow Asset ManagementDevice inventory and reportingService request and change management processesPrint & Mobile ServicesEnterprise print management platformsPrinter deployment and supportMobile device configuration and supportTelecoms and mobile device administrationScriptingPowerShellMicrosoft GraphAbout usWe're a global law firm helping our clients achieve their goals wherever they do business.

Our pursuit of innovation has transformed our delivery of legal services.

With offices in the Americas, Europe, the Middle East, Africa and Asia Pacific, we deliver exceptional outcomes on cross-border projects, critical transactions and high-stakes disputes.At DLA Piper, we understand that inclusion is not a one-size-fits-all concept.

We embrace and celebrate the range of perspectives, backgrounds and experiences that each individual brings to our firm.

By fostering a culture that welcomes and appreciates all aspects of our individuality, we ensure that everyone has the opportunity to succeed.Our commitment to inclusion and positive social impact enables us to provide exceptional service to our clients and communities, while nurturing a unique and inclusive culture for all our people.

We welcome the unique contribution that you will bring to our firm and actively encourage applications from all talented people – however your talent is packaged, whatever your background or circumstance and regardless of how you identify. xwzovoh We are committed to being accessible and accommodating any reasonable adjustments needed throughout the recruitment process to ensure an inclusive experience for all.   If you need any support or adjustments, please let us know.Where local legislation permits, we will conduct relevant pre-engagement screening checks prior to your first day.