It Support Engineer

Technical Support Engineer – Global Financial Services | London Our client, a global financial institution based in London, is seeking an experienced and driven Technical Support Engineer to join their expanding IT function. This is a pivotal role combining hands‑on technical support, 2n / 3rd line support, and close collaboration within an ambitious technical team. Key Responsibilities * Technical Support — Provide support across core financial systems, resolving issues across hardware, software, and business‑critical applications. * Incident Resolution — Manage and resolve incidents and service requests within agreed SLAs. * Cross‑Team Collaboration — Work closely with internal stakeholders and external vendors to diagnose and resolve technical problems. Skills & Experience Required * IT Support Experience — Proven background in a 2nd and 3rd line support environment. * Windows OS, Active Directory, Office 365 * Networking Principles — Understanding of TCP/IP, DNS, DHCP. * Troubleshooting — Strong diagnostic skills across hardware and software. * Financial Systems Support — Experience supporting financial or enterprise‑grade systems is highly advantageous. Please send your latest CV to be considered for this excellent opportunity