Facilities Coordinator

FACILITIES COORDINATOR – LONDON

SALARY: Circa £35,000 DOE

LOCATION: London

Red Rock Consultants are working on behalf of an established Facilities Management business who are looking to recruit an experienced Facilities Coordinator to join their team in London.

THE COMPANY

Our client delivers Facilities Management and Building Services solutions to a range of commercial customers. They are looking for an organised and proactive individual to support their Client Services department.

THE ROLE

This is a varied coordination and administration position, supporting the delivery of facilities management contracts and acting as a key point of contact for clients, engineers and subcontractors.

Key responsibilities will include:

* Managing incoming emails and telephone enquiries.

* Providing clients with updates on job progress and engineer attendance.

* Raising and maintaining reactive maintenance, PPM and quoted work orders using SimPRO.

* Scheduling and allocating engineers and subcontractors.

* Planning attendance, travel routes and access arrangements.

* Monitoring outstanding jobs, overdue attendance and work in progress.

* Obtaining job sheets, reports, certificates and supporting documentation.

* Updating client portals, including Access Maintain, Verisae, Prism, Sentinel, Mercury and Trackplan.

* Supporting quotation preparation and issuing approved quotations.

* Reviewing completed jobs, checking costs and raising invoices.

* Supporting month-end invoicing and departmental financial targets.

THE PERSON

* Previous experience in administration, customer service or a similar service environment.

* Experience within Facilities Management would be advantageous.

* Previous experience scheduling engineers or mobile workforces would be beneficial.

* Strong organisational and administration skills.

* Confident using Microsoft Outlook and Excel.

* Good numerical skills and attention to detail.

* Professional telephone manner and written communication skills.

* Experience using SimPRO, CAFM systems or client portals would be advantageous.

* Able to manage competing priorities and work to deadlines.

BENEFITS

* Circa £35,000 salary DOE.

* Mobile phone and laptop.

* 25 days holiday plus bank holidays.

* 4% employer pension contribution.

* Life insurance.

* Cycle to Work Scheme.

* Workplace wellbeing support.

* Lifestyle benefits.

TO APPLY

To find out more about this opportunity or to apply, please submit your CV via this advert