Day Concierge

Location: East London
Salary: Up to £35,000 per annum
Shift Pattern: 4 On, 4 Off
Working Hours: 7:00am - 7:00pm

We are recruiting for an experienced and professional Day Concierge to join a prestigious residential development in East London.

The successful candidate will be responsible for delivering exceptional customer service to residents and visitors, maintaining high standards throughout the building and supporting the smooth day to day running of the development.

This is an excellent opportunity for someone with a strong background in luxury residential concierge, hospitality or front of house services.

Key Responsibilities

• Provide a professional, welcoming and friendly service to all residents, guests and visitors.
  
  
• Manage the reception desk, ensuring it remains presentable and organised at all times.
  
  
• Handle resident enquiries, requests and complaints efficiently and professionally.
  
  
• Manage incoming parcels, deliveries and collections, ensuring accurate record keeping.
  
  
• Oversee key management procedures, ensuring all keys are securely logged and controlled.
  
  
• Monitor CCTV and access control systems, maintaining building security.
  
  
• Conduct regular building patrols, reporting maintenance issues, heal...