Manager - Client Services

ScreenedPart TimeJust posted
London, London; England
Posted 1 day ago
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About the role

Cyber Response & Recovery Manager (109188) Base Location: London/Manchester plus network of 20 offices nationally: The KPMG Advisory function is a cornerstone of our business. KPMG is one of the world's largest and most respected consultancies. We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time. Why Join KPMG as a Cyber Response & Recovery Manager? The Cyber Response & Recovery Manager role will be working in the Cyber Response Services (CRS) Team within our Cyber Advisory practice, reporting directly into the head of cyber response. Cyber security is one of the areas which KPMG has identified for tremendous investment and growth. Our clients face a challenging cyber threat and look to us to help them understand and respond to that threat. This is a hands-on incident response role and an opportunity to join a high performing team that works with a wide variety of clients, as KPMG are one of just nine Tier 1 responders in the UK. In this role we are looking for a person who can demonstrate strong technical background, experience in incident response and digital forensics and is looking to grow into an incident response leadership role as part of a growing team. You will be expected to lead a number of incident response cases as a case manager, as well as have the opportunity to work with, and learn from, the service leadership as part of your continuous development. When not responding to incidents, you may be helping our clients to build their in-house incident response capabilities, which could include: building and developing cyber-response tools, authoring and adapting runbooks/playbooks, assessing the incident response maturity, assisting in table-top cyber-scenario exercises. When not engaged in client work, you will be helping to develop our own delivery capability, including operational efficiency, standard operating procedures, team learning and development, tooling and platforms, lab development and orchestration. Candidates should have a proven track record of incident management, with a strong competency in digital forensics. KPMG will provide training and coaching to help you continually improve both your management and technical skills. from ransomware to advanced network intrusions is a pre-requisite. Our clients expect that cyber-incidents will be tackled with urgency, therefore, there is an expectation that you will be flexible in terms of working hours. In addition, you should be prepared to travel on short notice for periods up to 2 or 3 weeks at a time. Above all, KPMG is looking for someone who is passionate about helping our clients with their cyber security challenges, often at a time of critical need. In return, we are committed to helping you to enjoy the role and develop your skills and career within the KPMG with the objective of progressing into a senior leadership role. Manage and co-ordinate cyber security incidents for our clients, working closely the cyber response leadership team. Digital forensics of relevant incident data (disk, volatile memory, network packets, log files). Help stand-up or improve clients’ own incident response capabilities. Project management of engagements to deliver high quality work in a timely manner, including: Financial management of projects Engagement and risk management Liaising with clients on delivery, implementation and project issues. You should have a strong background in cyber-security and incident response. You should be able to guide a client through an unstructured incident response process (such as an advanced network intrusion) – managing resources and defining objectives at each stage of the incident response process; scoping and triage, containment, evidence preservation and extraction, eradication, recovery, forensic analysis and investigation. A broad understanding of the cyber security threat landscape. Strong technical background in computers and networks, and programming skills. Significant and proven experience of dealing with cyber security incidents and associated response measures. Experience of managing a rapid deployment incident response team. Understanding of a wide range of information security and IT methodologies, principles, technologies and techniques. The successful candidate will demonstrate competency in computing and networks as well as in cyber-security either by having the relevant work experience, completed a degree or obtained industry relevant certification. Excellent communication skills (both written and oral) and project management skills. ~ Strong IT and network skills – knowledge of common enterprise technologies – Windows and Windows Active Directory, Linux, Cisco, etc. ~ Working programming skill-set to be able to author and develop tools. Most in-house security tools in KPMG are written in Python, but we accept that a competent programmer will be able to transfer skillsets across languages. ~ Technical proficiency in at least one of these areas: network security/traffic/log analysis; Linux and/or Mac/Unix operating system forensics; Linux/Unix disk forensics (ext2/3/4, HFS+, and/or APFS file systems), advanced memory forensics, static and dynamic malware analysis / reverse engineering, advanced mobile device forensics ~ Advanced experience in industry computer forensic tools such as X-Ways, EnCase, FTK, Internet Evidence Finder (IEF) / AXIOM, TZWorks, and/or Cellebrite ~ Advanced experience in preservation of digital evidence (including experience preserving cloud data and handling encryption such as BitLocker, FileVault, and/or LUKS) ~ Experience with and understanding of enterprise Windows security controls ~(Preferred) Degree level qualified, MSc in Information Security, IT or relevant STEM subjects. ~(Preferred) General information security certificates such CISSP, CISM or CISA. ~(Preferred) Digital forensics certificates such as: ~ CREST certified network intrusion analyst (CCNIA), ~ GIAC Certified (Network) Forensic Analyst (GCFA, GNFA) We are open to talk to talent across the country but our core hubs for this role are: With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. 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