About the role
At Hestia, we are driven by our core values and a commitment to creating an equitable, diverse, and inclusive organization. Our mission is to empower individuals to rebuild their lives and achieve independence. We are currently seeking a Senior Recovery Worker to play a vital role in our Mental Health Crisis Alternative Service in Hammersmith and Fulham.
Your Role: What Will You Be Doing?In this fulfilling position, you will:
- Manage a caseload of individuals needing mental health crisis de-escalation, early intervention, and preventative support.
- Lead complex and high-risk cases, conducting thorough risk assessments and developing safety plans.
- Collaborate closely with partner agencies to ensure coordinated, person-centered support.
- Act as a trusted advocate, empowering service users to confidently engage with community resources.
- Provide day-to-day guidance to Recovery Workers, Peer Support Workers, and volunteers, stepping in as shift lead when necessary.
- Support the development of future professionals by mentoring Social Work and Mental Health Nursing students.
- Contribute to service quality monitoring, audits, performance reviews, and improvement initiatives.
- Represent Hestia in multi-disciplinary forums and partnership meetings, driving innovation and service development.
We're looking for someone who can demonstrate the core skills required for this role and align with our values and mission. You don't need to tick every box right away; what matters most is your willingness to learn. We also value lived experience of the areas we support, so feel free to share this in your application.
You will bring:
- Substantial experience supporting individuals facing mental health challenges, including those with complex needs and dual diagnosis.
- A strong track record in managing complex cases and coordinating support across multiple agencies.
- A passion for person-centered, strengths-based support and a commitment to helping individuals achieve their recovery goals.
- A solid understanding of mental health, recovery-focused practice, and trauma-informed approaches.
- Excellent communication skills and strong organizational abilities to manage competing priorities.
- Proficiency in MS Office applications and case management systems.
- Experience in delivering or supporting co-produced activities, group programs, and community initiatives.
We keep our interview process straightforward, so you know exactly what to expect:
- Shortlisting Call: Our dedicated recruitment specialists will discuss your experience, motivations, and values, while sharing insights about the impactful work we do!
- Face-to-Face Interview: You will meet with the hiring manager for a values and competency-based interview.
Don't worry if there are additional stages in the process; it's all part of our plan for some roles.
Our Commitment to Equality, Diversity, and InclusionOur service users come from all walks of life, and so do we. We hire exceptional people from diverse backgrounds because it strengthens our organization. We are dedicated to maintaining a diverse and inclusive workforce, valuing the skills, abilities, and experiences that different individuals and communities bring.
We Are a Disability Confident EmployerHestia proudly supports the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role. Reasonable adjustments are provided during the selection process and throughout your employment with us.
Safeguarding StatementHestia is committed to safeguarding and promoting the welfare of adults, children, and young people who may be at risk. We expect all staff and volunteers to uphold this commitment and require ongoing safeguarding training throughout employment.
Important Information for CandidatesIf your application is successful, please note that you will need to undergo pre-employment checks before a formal offer can be confirmed.
We reserve the right to close this job advert early if we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
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