Charity Shop Manager: Lead a Team with Flexible Hours

Shop Manager

Location: Lanchester

Salary: £24,969 per annum, pro rata

Hours: 21 per week

Contract: Permanent

Are you ready to lead the team representing the British Red Cross in your community? We're in search of an enthusiastic Shop Manager to lead our friendly charity shop. If you're a retail expert with a knack for motivating a team, this role offers a chance to shine! Come join our journey to spread kindness.

Responsibilities

• Leading a team that provides a brilliant shopping experience for your customers.
• Working on the shop floor, coordinating activity "behind the scenes"; no two days are the same.
• Designing the perfect layout and environment that helps connect your customers to our cause.
• Being responsible for achieving financial targets and inducting, training, and managing new staff and volunteers.
• Representing the British Red Cross to a high standard and embodying our core values.

Qualifications

• Retail experience at supervisory level; you can deliver outstanding customer service and are comfortable with organisational and cash handling duties.
• Proven management skills to develop and inspire your team.
• Entrepreneurial mindset; able to work to targets using initiative to achieve great results.
• Proficiency with PC and proven IT skills experience.
• Motivated by the British Red Cross cause and equipped with skills and knowledge to promote the shop in your community as the charity retailer of choice.

Benefits

• Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays: 36 days annual leave (including bank holidays) plus option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Learning & Development: Range of career & learning opportunities.
• Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
• Wellbeing Support: Peer supporters, CiC (EAP) & Headspace App.
• Cycle2Work: Lease a bicycle through the scheme.

We are committed to a fair and inclusive hiring process. We are an equal opportunity employer.