About the role
## **Contract Director – Healthcare (Soft FM)****Medirest****Competitive Salary + Bonus + Market-Leading Benefits**### **Lead at Scale. Influence Healthcare. Shape the Future of Soft FM.**Medirest, part of Compass Group UK & Ireland, is seeking an exceptional Contract Director to lead the delivery of large, complex, multi-million-pound healthcare contracts across major NHS sitesThis is a senior, high-profile leadership role with full accountability for commercial performance, operational excellence, stakeholder relationships, and long-term contract growth. You will be trusted to operate with autonomy, influence at board level, and drive best-in-class Soft Facilities Management services in a mission-critical healthcare environment.### **The Role**As Contract Director, you will have full P&L responsibility for a diverse portfolio of Soft FM services including cleaning, catering, retail and support services, leading large on-site teams and partnering closely with NHS Trust leadership.This role is about more than delivery – it’s about strategy, innovation, and commercial leadership in one of the most complex and rewarding sectors.### **Key Responsibilities****Commercial & Financial Leadership*** Full ownership of multi-million-pound budgets, forecasting, and financial performance* Drive profitability, cost control, and sustainable growth opportunities* Lead contract negotiations, variations, and re-tenders**Contract & Compliance Management*** Ensure consistent delivery against SLAs, KPIs, and regulatory standards* Maintain full compliance across all Soft FM services within a healthcare environment**Operational Excellence*** Set and maintain exceptional service standards across all service lines* Champion safety, quality, and continuous improvement in patient-focused environments**Senior Stakeholder Engagement*** Act as the senior strategic partner to NHS Trust executives* Build long-term, trusted relationships with clients, suppliers, and internal leaders**Leadership & Culture*** Lead, inspire, and develop large, multidisciplinary management teams* Create a high-performance culture focused on accountability, engagement, and talent development**Risk & Governance*** Proactively identify and mitigate operational, financial, and compliance risks* Ensure a safe, secure, and resilient service for patients, staff, and visitors### **About You**You are a commercially astute, confident leader with a proven track record managing large-scale Soft FM contracts, ideally within healthcare or similarly complex environments.**You will bring:*** Significant senior-level experience in Healthcare Soft FM Contract Management* Strong P&L ownership and commercial decision-making capability* Experience leading large teams across multi-service operations* Excellent stakeholder management and negotiation skills* A customer-centric mindset with an understanding of NHS and healthcare challenges* Strategic thinking combined with the ability to deliver operationally### **What We Offer**We recognise senior talent with a highly competitive and attractive reward package, including:* Competitive executive salary (commensurate with experience)* Performance-related bonus* Car allowance or executive travel benefits* Contributory pension scheme* Private healthcare & Digital GP access for you and your family* Structured career progression within Compass Group UK&I* Access to MyLearning and Career Pathways development programmes* Extensive retail, travel, leisure, and lifestyle discounts* Wellness support, mindfulness sessions, and wellbeing initiatives* Benefits and offers you can share with family and friends### **Why Medirest?**Medirest is the UK’s leading healthcare catering and Soft FM provider, trusted by NHS Trusts nationwide. As part of Compass Group, we offer scale, stability, and career opportunity, while making a real difference to patient and staff experiences every day.**Diversity is Our Strength. Inclusion is Our Culture.**Apply+−Leaflet | OpenStreetMap contributors### Contract Director – Healthcare* **Salary** Competitve* **Frequency** Annual* **Job Reference** compass/TP/308146/221807* **Contract Type** Full Time* **Closing Date** 18 July, 2026* **Job Category** Operations (Facilities)* **Business Unit** Medirest* **Location** Merseyside, United Kingdom* **Posted on** 18 June, 2026
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