Policy Review Officer - Service Improvement

Job Description

Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.

We are currently working in partnership with a Local Authority based in Devon, who are recruiting for a Policy Review Officer - Service Improvement on a temporary six-month contract.

The position is due to start immediately, with long term opportunities possible. The hourly rate of pay for the role is between £30-40 per hour via an Umbrella Company.

The role will involve translating existing service improvement plans into clear, practical, and fully operational policies, procedures, and action plans that can be implemented across the service

Duties will include (but are not limited to):

• Reviewing current service improvement plans, compliance actions, and operational processes
• Drafting and implementing functional policies and procedures aligned to regulatory and legislative requirements
• Developing workable action plans and operational guidance documents for frontline teams
• Supporting service leads with policy standardisation, governance, and compliance frameworks
• Identifying gaps in existing procedures and recommending service improvements
• Working closely with operational teams to ensure policies are practical, deliverable, and embedded effectively
• Assisting with audit readiness, compliance reporting, and evidence management
• Supporting continuous improvement initiatives across housing and property-related services

Experience required:

• Experience required in Social Housing
• Experience writing policies
• Experience presenting to senior leadership

Working hours:

• 37 hours per week
• Monday - Friday, 9am-5pm (Flexible WFH - Two days in office)

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! xwzovoh Terms and conditions apply, contact us for details.