Gym and Membership Coordinator

Gym & Membership Coordinator Henley-on-Thames | Full-time | 40 hours per week, 5 days Passionate about health and fitness? Love meeting people? Confident with administration but don't want to spend your working day stuck behind a desk? This could be the perfect opportunity for you! We're recruiting for a friendly, enthusiastic and organised

Gym & Membership Coordinator

to join a fantastic, welcoming club in Henley-on-Thames. This is an exciting opportunity to become part of a close-knit team at a club with ambitious future development plans. We're looking for someone who genuinely enjoys being around people, has a passion for health and fitness and can combine excellent customer service with strong organisational and administrative skills. You'll be a familiar, friendly face around the gym, helping members feel welcome, keeping everything running smoothly and supporting the wider team with the day-to-day operation of the club. What will you be doing? ·

Building positive relationships with members and ensuring they have a great experience. ·

Managing membership administration, including new enquiries, registrations and ongoing membership queries. ·

Acting as a key point of contact for gym-related questions and requests. ·

Supporting the organisation and coordination of gym events, activities and member initiatives. ·

Helping manage gym timetables, schedules and general communications. ·

Liaising with gym staff, instructors, members and the wider club team. ·

Keeping membership records and administrative systems accurate and up to date. ·

Supporting the smooth day-to-day running of the gym and identifying ways to improve the member experience. ·

Getting involved in a variety of other gym and club-related activities as required. What are we looking for? Above all, we're looking for someone with a great personality, a positive attitude and a genuine interest in health and fitness. You'll ideally bring: ·

A genuine passion for health, fitness and wellbeing. ·

A friendly, outgoing and personable approach. ·

Confidence communicating with people from all walks of life. ·

Previous administrative experience and use of CRM systems. ·

Strong attention to detail and the ability to manage multiple tasks. ·

A proactive, hands-on attitude and willingness to get involved. ·

A team-focused mindset and a genuine desire to deliver excellent customer service.

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