Lettings Negotiator

We are looking for a proactive, confident and experienced negotiator who can take ownership of the lettings process from enquiry through to move-in - delivering a seamless, compliant and high-quality experience for both landlords and tenants. You will play a key role in maintaining our strong market presence across the Cynon Valley and beyond, ensuring properties are let quickly, correctly, and at the best possible price. Key Responsibilities Lettings & Deal Progression * Register applicants and match them to the right homes quickly and effectively * Conduct viewings with confidence, professionalism, and local knowledge * Negotiate offers to achieve the best outcome for our landlords * Progress lets efficiently from enquiry to move-in * Work to and exceed agreed targets and KPIs Landlord Relationships * Build strong, lasting relationships with landlords * Provide honest, informed rental advice based on local market conditions * Keep landlords fully updated with feedback, progress, and strategy * Identify opportunities to win new instructions and grow our portfolio Compliance & Standards (Wales) * Ensure full compliance with Rent Smart Wales requirements * Operate in line with the Renting Homes (Wales) Act and occupation contract framework * Ensure all documentation, processes, and timelines are handled correctly * Work closely with the wider team to maintain high compliance standards across all lets Marketing & Presentation * Prepare and launch properties on Rightmove and Zoopla * Ensure listings are accurate, engaging, and reflective of the T Samuel brand * Maintain high presentation standards across all properties * Keep CRM systems up to date and organised Team Contribution * Work collaboratively with the lettings, maintenance, and accounts teams * Contribute to a positive, driven office culture * Support continuous improvement in processes and service delivery What We’re Looking For * Minimum 2–3 years’ lettings experience (essential) * Strong understanding of Welsh legislation and compliance * A proven ability to win business and close deals * Confident communicator with excellent people skills * Highly organised with strong attention to detail * Full UK driving licence and access to a vehicle