Contract Manager

Contract Manager Midlands (Fully Remote - 3 days client travel required) £50,000-£60,000 depending on experience Full-time | Remote | National travel Our client is a leading waste management business supporting major UK organisations with recycling, sustainability, and resource management solutions. Due to continued growth, they are seeking a commercially driven Contract Manager to take ownership of a national client portfolio. The Role As Contract Manager, you will act as the commercial lead for your accounts, managing client relationships, protecting margin, and identifying opportunities for growth and service improvement. This is a fully remote role, requiring regular client site visits (typically 3 days per week). Key Responsibilities Manage and develop key client relationships across multiple sites Take ownership of contract performance, profitability, and service delivery Identify growth opportunities, upsell services, and support contract retention Lead pricing discussions, contract renewals, and commercial negotiations Monitor account performance, costs, and margin improvement opportunities Work closely with operational teams to resolve service and delivery issues Act as the main point of contact for clients, providing commercial and operational support Drive continuous improvement across service, sustainability, and efficiencyWhat They're Looking For Experience as a Contract Manager, Account Manager, or managing service-based contracts Strong commercial awareness and ability to manage profitability Confident communicator with negotiation and stakeholder management skills Experience in waste management, environmental services, or FM preferred Midlands-based with flexibility for regular client travelWhy Join? £50,000-£60,000 salary depending on experience Fully remote role with strong autonomy and flexibility Ownership of high-value national contracts Clear progression within a growing waste management business