Administration Supervisor

Noodle Talent Partners are exclusively supporting a successful manufacturing business in recruiting an Administration Supervisor to join and lead their friendly administration team near Sutton Bridge/King's Lynn. Permanent, full time position working 37.5 hours per week- Monday to Friday 8:30am to 4:30pm with half an hour lunch break. This is an office-based position overseeing the administration function to ensure all tasks are completed accurately & effectively whilst leading by example to ensure customers receive the best service.. The role * Supervising the day-to-day administration team including coordinating any coaching and training, * Overall responsibility for the administration functions, ensuring all orders are processed efficiently from beginning to end, and assisting with ops/finance/sales administration * Create purchase orders for raw materials, stock, third-party orders, engineering parts & site supplies * Request logistics quotations and scheduling deliveries/collections with hauliers and freight forwarders for UK, European and Worldwide orders * Handle customer enquiries, process quotations and customer orders, checking all information before sending to the appropriate warehouse for despatch * Liaise with customers, production team and haulier to ensure the correct transport and date is booked for delivery when the customer needs it * Invoice customer orders and enter on customer portal where applicable * Keep check of stock stored on site for sister companies, printing documents for warehouse to despatch and invoice for storage costs at the end of month * Collate paperwork for export of orders to Europe and Worldwide. Providing paperwork needed for import of stock and raw materials. * Oversee the administration for projects * Supervise administration and warehouse staff - completing 6-monthly reviews. * Deal with enquiries and complaints to resolution, reporting complaints and non-compliances on the management system * Work with the IT project team to enable changeover to a new CRM system, including data cleansing, discussing processes and new solutions * Maintain electronic and paper filing systems * Supporting compliance and wider team activities including reviewing costs and evaluating most economic solutions. * Assist with site health & safety protocols Requirements * Existing people management/supervisory/team leadership experience, able to lead by example and ensure a positive team culture * An advocate of excellent customer service, both from yourself and your team * Excellent communication skills and relationship management with internal teams, customers, partners and suppliers * High level of attention to detail and accuracy * Technically proficient with experience using Microsoft Office (Outlook, Word, Excel), experience with Microsoft Nav would be advantageous although is not essential Package * Salary of £35,000 to £36,500 dependant on experience * 25 days annual leave plus bank holidays * Private Medical Insurance * Free onsite parking * Discounted or free food * Company Pension (employer 5.6%, and employee 3.4% or more) * Company events If you are interested in this great opportunity, please ensure your CV is up-to-date and apply online as soon as possible. Administration | Administrator | Office Manager | Office Assistant | Logistics | Customer Service | Manufacturing