SEND Mediation Officer

We are working with a local authority seeking an experienced Senior SEND Resolutions Officer to join their SEND service on an interim basis. This is an excellent opportunity for a SEND professional with strong experience in mediation, dispute resolution and Tribunal processes to take on an active caseload and support positive outcomes for children, young people and their families.

The service is particularly interested in candidates with experience of mediations and SEND Tribunal hearings, who can quickly pick up complex cases and confidently manage sensitive situations.

As a Senior SEND Resolutions Officer, you will play a key role in helping families, professionals and the local authority reach positive, timely and lawful resolutions in complex SEND cases. Acting as the service's specialist lead for mediation, you will provide expert oversight of mediation processes and manage high-risk and sensitive cases where negotiation, communication and sound judgement are essential.

Working closely with families, education settings, health partners and legal teams, you will investigate issues, identify solutions and support all parties in reaching agreement wherever possible, often helping to avoid unnecessary escalation to Tribunal. You will provide advice and guidance across the wider service, support best practice, and contribute to continuous improvement within SEND di...