Customer Service Agent

About Breedon Group:

Breedon Group plc is a leading vertically integrated construction materials group in Great Britain, Ireland, and the USA. We're dedicated to providing high-quality materials and services for the construction industry, with a commitment to safety, sustainability, and innovation. Joining Breedon means becoming part of a team that values excellence and is committed to making a positive impact.

The Breedon Group operate around 80 quarries and 40 asphalt plants in the UK. Our client base ranges from domestic and commercial clients to large contractors, local authorities and government bodies. 

The primary responsibility of the Customer Services Agent is to provide customers with the highest standards of customer service ensuring that we effectively plan and meet customer promises and deliver in full and on time, whilst optimising EBIT. 

Key Responsibilities

• Maintain visibility of production and transport availability to enable proactive influencing of distribution plan development 
• Capture and place customer orders in line with quotations ensuring that information is accurately captured within Breedon’s systems and in adherence with defined processes 
• Build and optimise a distribution plan which enables product delivery to meet customer needs and which supports development of a balanced and efficient distribution plan, liaising with the Commercial ...