Parts Advisor

Shelbourne Motors is one of Northern Irelands most progressive and award-winning automotive groups. Operating across two state-of-the-art locations, we proudly represent Toyota, Nissan, Kia, Renault, Dacia and Maxus , alongside our AutoSelect used car supermarkets and our expanding Fleet (fleet4u) and Rental (SVRgo) divisions.

In recent years, Shelbourne Motors has undergone a major period of transformation and recognition.

Most recently, we were proudly awarded:

• Dealer Group of the Year 2024 & 2025
• EV Dealer of the Year 2025
• Best Marketing Campaign 2025
• Business Eye Northern Irelands Fastest Growing Family Business
• AM Awards Highly Commended: Best Marketing Strategy

Our success is driven by our people, our ambition, and our long-term Vision : To be the most trusted, customer-centred and sustainable automotive group. Our mission and values place customer experience, innovation, teamwork and zero-emissions leadership at the heart of everything we do. We are now seeking an organised, Parts Advisor, who has exemplary customers service skills to join our team.

Location: Portadown or Newry premises

Hours of work: Monday Friday 8.30am - 5.30pm and alternate Saturday 9.00am - 1.00pm

Salary: £ OTE)

The Role

As a Parts Advisor, you will provide an excellent service to our internal and external customers on a daily basis and in a timely manner.

The role involves:-

• Selling parts to internal & external customers to achieve to the agreed targets
• Optimising sales opportunities
• Order taking via the telephone, email and face to face
• Order picking
• Carrying out daily / weekly stock checking
• Systematically arranging the parts in the stock room
• Assisting with the pre-picking of parts for service workshop team
• Delivering parts to our trade customers

The Person

The ideal candidate will be an excellent communicator and have a commitment to delivering outstanding customer service. It is essential for the successful candidate to have a valid clean driving licence as you may on occasions be required to deliver parts to our customers.

Preference will be given to applicants with 2-3 years previous experience in a similar role within the motor industry. We may however consider applicants with previous customer facing experience from other industries who have knowledge / an interest in vehicle layout, function and location of required parts for service and common repairs. Preference will be given to those applicants with a valid fork lift licence.

Why Shelbourne?

As one of the fastest growing motor retailers in Northern Ireland we offer a competitive package for this role which will include but isnt limited to;

• 30 days annual leave (increasing with long service)
• Company pension scheme
• Industry leading performance pay plan
• Company events
• Staff purchase car scheme (after 6 months)

If you have what it takes to join a pro-active professional company, and feel that you will be an asset to our company, we would like to hear from you.To Apply

Online: Upload your CV & submit below

Speak to us in confidence by calling HR Direct Line

Shelbourne Motors Limited is an Equal Opportunities Employer.

Skills:
Driving Licence Customer Service

Benefits:
Employee Social Events Long Service Awards 30 days Annual leave Staff purchase car scheme (after 6 months) Bonus Industry leading performance pay plan

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