Trainee Kitchen Leader
Birmingham, Co. West Midlands; West Midlands (region); England
Posted 1 day ago
About the role
Join Metro – Where Innovation Meets Logistics Excellence
At Metro, we don’t just move freight - we move boundaries. Powered by cutting-edge technology and driven by passionate people, we deliver world-class import/export solutions across air, ocean, and road freight, as well as supply chain management and specialist services in retail, manufacturing, automotive and chemical sectors amongst others.
We’re looking for a highly organised, proactive, and delivery-focused Training Lead to join our People & Performance team. You’ll work closely with operational teams, system specialists and Organisational Development to deliver hands-on, impactful training that supports business performance. This is a delivery-led role, focused on getting training out quickly, driving adoption, and embedding knowledge, rather than over-engineering content.
As part of our People & Performance team, your role will include:
Deliver practical, engaging systems training (CargoWise and other platforms) to support system rollouts, updates, and ongoing adoption
Work with CargoWise and system specialists to identify training needs and respond quickly with targeted solutions
Translate operational process changes into clear, usable training sessions that enable teams to adapt quickly
Deliver structured onboarding training for new hires across the UK and US, ensuring rapid productivity
Provide follow-up and reinforcement training to embed learning and close knowledge gaps
Support training delivery for graduates and apprentices, contributing to structured development programmes
Facilitate behavioural and professional skills sessions, supporting wider OD initiatives
Produce simple, fit-for-purpose training materials that support delivery (avoiding unnecessary complexity)
Act as a responsive training partner, ensuring training is delivered at pace and aligned to business priorities
Strong understanding of process-driven operations (logistics/freight highly desirable)
Experience delivering systems training and driving user adoption (CargoWise experience highly desirable)
Ability to translate complex processes into simple, practical training
Experience supporting onboarding or early-stage employee development
Discretionary bi-annual bonus – because your success drives ours.
Health & wellness perks – including gym discounts, retail offers, and more.
Health cash plan – supporting your wellbeing.
Octopus EV car scheme – drive electric, drive smart.
Free parking – no stress, no cost.
Training & development – grow with us, every step of the way.
Practical Delivery Focus – Spend the majority of your time delivering and embedding training, not over-designing content
Career Development – Opportunity to grow within People & Performance as the organisation scales
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