Customer Service Administrator

Customer Service Administrator

Whiteley | c£28,500 + Bonus + Excellent Benefits

Full Time | Permanent

Looking for a role where you can build your skills, take on new challenges and develop your career?

We're recruiting for a Customer Service Administrator to join a successful and growing business with a reputation for investing in its people. This is a fantastic opportunity for someone with customer service and administration experience who is ready to step into a varied role that offers genuine progression and development opportunities.

You'll be part of a busy, supportive team where you'll gain exposure to a range of responsibilities, develop your commercial awareness and play an important part in delivering an excellent customer experience.

The Role - your responsibilities will include:

* Processing and checking completed work through internal systems

* Liaising with customers to obtain purchase orders and required information

* Managing customer-specific invoicing requirements

* Working to deadlines to ensure work is processed accurately and on time

* Supporting colleagues across different areas of the business when required

* Delivering a high standard of customer service through email and telephone communication

* Providing general administrative support to ensure the smooth running of the team

About You

We're looking for someone who is:

* Experienced in customer service and administration

* Organised, proactive and able to manage multiple tasks

* A confident communicator with a professional telephone manner

* Detail-focused with strong accuracy levels

* Comfortable working to deadlines in a fast-paced environment

* Proficient in Microsoft Office, including Excel, Word and Outlook

* Eager to learn, develop and progress their career

What's in it for You?

* Salary of c£28,500

* Annual bonus scheme

* Excellent training and development opportunities

* Career progression pathways and apprenticeship programmes

* Healthcare cash plan

* Pension scheme

* Employee recognition and reward schemes

* Retail discounts and employee perks

* Share option scheme

* 33 days holiday including bank holidays

* Holiday buy and sell scheme

* Modern office environment

* On-site food and coffee truck

If you're looking for more than just another admin role and want to join a business that will support your development and help you grow professionally, we'd love to hear from you. Apply today