Office Manager

About the Company I am recruiting for an established and highly regarded grab hire, muck-away, and aggregate supply company based in Gloucester, with over 15 years' experience serving domestic and commercial construction clients across Gloucestershire. Known for reliability, efficiency, and excellent customer service, we're a close-knit, growing business looking for an organised and proactive Office Manager to join our team. The Role We're looking for a confident, hands-on Office Manager to run the day-to-day administrative operations of our business. This is a varied, fast-paced role suited to someone who thrives in a small business environment, enjoys being the go-to person for the team, and takes real ownership of getting things done. You'll work closely with our director, drivers, and customers, playing a key role in keeping the business running smoothly. Key Responsibilities * Managing day-to-day office operations and administrative processes * Handling incoming calls and customer enquiries, booking in grab hire, tipper hire, and aggregate delivery jobs * Scheduling and coordinating the driver fleet and daily job bookings * Maintaining driver and vehicle compliance records (licences, certifications, MOTs, servicing schedules) * Liaising with waste transfer stations and maintaining waste transfer documentation * Processing customer invoicing and supplier payments * Supporting basic bookkeeping alongside the company accountant * Managing petty cash and fuel card administration * Acting as first point of contact for customers, providing quotes and resolving queries * Liaising with material suppliers and waste disposal sites to coordinate logistics * Maintaining basic health & safety documentation and records What's on Offer * A permanent, Monday to Friday role with no weekend working * A varied, hands-on position within a friendly, established local business * The opportunity to make the role your own within a growing company To apply, please send your CV for immediate consideration