Call Handler

Belmont Recruitment are currently looking for a Call Handler/ Responder to join Derby City Council on an initial 3-month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday. Key Responsibilities * Lifting customers using specialist lifting equipment * Contacting emergency services — calling an ambulance, police, fire service, or other appropriate support when necessary. * Contacting family or carers according to the person's care plan. * Recording incidents accurately, including what happened, who was contacted, and what action was taken. * Following safeguarding and confidentiality procedures, particularly when dealing with vulnerable people. Essential Requirements * Experience working as a call handler * Full UK driving licence & own vehicle * Good IT skills Please apply with an up to date CV ASAP if this role would be of interest to you