Front of House & Office Coordinator

£25,000 per annum

Job Purpose

As the first point of contact for visitors, clients and colleagues, you will play a key role in creating a professional, welcoming, and efficient office environment. Alongside managing reception, you will coordinate meetings and office events, support day-to-day office operations, and provide administrative assistance across the business, including Health & Safety, HR and Recruitment.

Key Responsibilities

• Deliver a professional front of house service by welcoming visitors, managing incoming calls, coordinating meeting rooms, and arranging refreshments and lunches to ensure a positive experience for guests and staff.
• Coordinate internal meetings, office events and day-to-day office operations, including managing supplies, handling post, liaising with contractors, coordinating office maintenance, and ensuring the office runs efficiently.
• Provide administrative support across the business, including Health & Safety, HR and Recruitment, through document preparation, data entry, record keeping, maintaining compliance documentation, supporting GDPR processes and advertising vacancies across recruitment platforms & social media.
• Maintain accurate records and prepare reports to support business operations and compliance requirements.
• Undertake general administrative duties and provide support across the wider business as required.

Key Qualifications

• Minimum of 6 months experience in a reception, front of house, office, or customer service role.
• 5 GCSEs Grade C or above including English Language and Mathematics or equivalent.
• Confident using Microsoft Office applications, including Outlook, Word, Excel and Teams.
• Good written & verbal communication skills, including the ability to prepare documents and communicate professionally by email.
• High degree of accuracy
• Customer service focused with attention to detail
• Highly organised with excellent time management skills and the ability to prioritise a varied workload.
• Ability to work independently & use initiative
• Ability to be flexible and adaptable in a busy environment
• Experience using social media platforms in a professional setting or confidence in creating and posting business content.
• Experience supporting HR, Recruitment or Health & Safety administration.
• Access to a vehicle for work purposes.