Customer Success Executive

Customer Success Executive  Location: Lancing Job Type: Full-time, Permanent Salary: From £27,000 DOE Hunters’ client, a long-established company, is seeking a confident Customer Success Executive to join their friendly team. Customer Success Executive - The Role Build strong relationships with existing customers and become a trusted point of contact Handle inbound enquiries via phone and email, delivering a professional and responsive service Support customers with product recommendations and technical queries Follow up quotations, customer orders, and ongoing enquiries Work closely with suppliers and internal teams to ensure excellent service delivery Customer Success Executive - The Fit Confident communicator with excellent phone and email manner Strong organisational skills and attention to detail Enjoys building rapport and delivering excellent customer experiences Positive, proactive approach with good problem-solving ability Previous customer service, account management, or sales support experience desirable What’s on Offer Monday to Friday working hours Pension scheme Full product and industry training Casual dress and free onsite parking Friendly and supportive team culture Regular staff socials and team events Long-term progression opportunities within a growing business This role is ideal for someone who enjoys working closely with customers, learning technical products, and becoming a key part of a supportive and growing commercial team