Customer Service Scheduler

We're recruiting a proactive and organised Scheduler to coordinate maintenance and engineering activities across a busy service operation. If you thrive in a fast‑paced environment and enjoy problem‑solving, this role will suit you well.

What you'll do:

Schedule and allocate maintenance jobs using modern scheduling software

Ensure engineers or subcontractors attend jobs within agreed SLAs

Track job progress, documentation, parts, and completion

Reassign or follow up on incomplete work to keep workflows moving

Support first‑time fix performance by deploying the right resources

What we're looking for:

Experience in service delivery, engineering coordination, or a contact centre

Strong IT skills and confidence using scheduling or workflow systems

Ability to stay calm, organised, and effective under pressure

A creative, solutions‑focused approach to planning and problem‑solving

This is a temporary-to-permanent opportunity, with the intention of moving to a permanent position after three months.

Apply below with your CV or call Chelsea on (phone number removed)

RG Setsquare is acting as an Employment Business in relation to this vacancy