Senior System Support Engineer

Senior System Support Engineer

Check out the role overview below If you are confident you have got the right skills and experience, apply today.

We are partnering with a global leader in transport technology, searching for a Senior System Support Engineer to join their UK-wide IT Security team. This is a technical, high-ownership role focused on end-to-end patch management and vulnerability mitigation across critical infrastructure.

You won't just be pushing updates; you will be responsible for the architectural health of the deployment lifecycle - troubleshooting complex networking protocols, subnetting, and firewall configurations to ensure 100% compliance across diverse OS and bespoke software environments.

Key Details

• Job Title: Senior System Support Engineer
• Salary: £50,000 – £55,000 Per Annum
• Location: 100% Remote (UK-Wide)
• Sector: Transport & Infrastructure Technology

What’s In It For You?

• True Remote Autonomy: This is a 100% remote role. You’ll receive a competitive salary and the equipment needed to secure the UK’s transport networks from your home office
• Specialist Upskilling: While you’ll bring a strong foundation in Microsoft Intune or similar tools, you will become a subject matter expert in Ivanti, a highly sought-after toolset in large-scale enterprise environments
• Elite Technical Exposure: You won’t just be pushing updates. You’ll be collaborating with specialist technical departments, engaging in deep-dive troubleshooting on WAN/LAN, and protecting bespoke, proprietary software

Key Responsibilities

• End-to-End Patching: Lead the deployment of security patches across Operating Systems, COTS applications, and bespoke software
• Vulnerability Mitigation: Use Ivanti (and Microsoft Intune) to identify, track, and remediate vulnerabilities before they can be exploited
• Network Troubleshooting: Diagnose complex deployment failures by analysing xwzovoh subnetting, firewall rules, and network protocols to ensure seamless delivery across the estate
• Technical Liaison: Act as the primary point of contact for high-level technical calls, explaining complex security configurations to other engineering departments

Requirements

• The Tech Stack: Experience using Ivanti, or heavy experience in MS Intune
• Networking: Hands-on experience troubleshooting subnetting, firewalls, and core protocols
• Infrastructure Knowledge: A solid understanding of network topologies, including switches, routers, WAN, and LAN

Apply Now!