Security Officer - Nevill Hall Hospital

We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh; any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

Job Overview

Are you a calm, professional and customer‑focused individual who thrives in a challenging and rewarding environment? Aneurin Bevan University Health Board is seeking a motivated Security Officer to help maintain the safety and security of patients, visitors, staff and Health Board assets.

Working Pattern

• Saturday: 06:00 – 16:00
• Sunday: 06:00 – 16:00

This role is ideal for someone seeking a consistent weekend working pattern while contributing to the safety and security of a busy hospital environment.

Main duties of the job

As a Security Officer, you will provide a highly visible uniformed presence across the hospital site, responding to incidents, conducting patrols, preventing crime and ensuring a safe environment for everyone. Working independently and as part of a dedicated team, you will play a vital role in protecting people and property while delivering excellent customer service.

Key Responsibilities

• Respond to security incidents, emergencies and alarms.
• Conduct regular foot and vehicle patrols across the hospital site.
• Prevent, deter and investigate criminal activity and security breaches.
• Support staff in managing challenging situations and conflict resolution.
• Assist with fire alarm responses and emergency procedures.
• Complete incident reports and maintain accurate records.
• Work alongside Police, Fire and Ambulance Services when required.
• Provide advice and support on security matters to staff and visitors.

Qualifications & Knowledge

Essential criteria

• Good basic education such as GCSE or equivalent.
• Knowledge acquired through on‑the‑job training and experience (e.g. restraint, breakaway techniques, SITO qualification).

Desirable criteria

• SIA Door Supervisor Licence.
• Previous training in Control & Restraint and physical intervention skills.
• Lift evacuation training.

Experience

Essential criteria

• Experience of working in a front‑line security position with direct contact with clients or transferable experience from another front‑line role.
• Able to work as part of a team as well as on own initiative.

Desirable criteria

• Previous security experience.
• Previous healthcare experience.
• Previous knowledge of CCTV systems, fire alarms, Access Control – PAC, intruder alarm systems.
• Knowledge of law and offences relating to the security industry.

Skills and Attributes

Essential criteria

• Ability to work on own initiative and minimum supervision.
• Excellent communicator (both verbal and written).
• Ability to carry out several different tasks simultaneously.
• Ability to maintain accurate records.
• Keyboard and computer skills.
• Integrity and discretion.
• Good time management.
• Ability to keep calm under pressure.
• Flexible approach to work.
• Team player.
• Customer focused.
• Organised and methodical.
• Confident.

Desirable criteria

• Knowledge of MS Office.
• Health & Safety awareness.

Other

• Welsh speaker (Level 1) or willingness to work towards proficiency.